FREQUENTLY ASKED
QUESTIONS

OnAccount Credits

• Does not expire
• May be used for any Assabet After Dark class
• Can be transferred to another person

How to use your OnAccount Credit

1. Sign into your Assabet After Dark Account. Email info@assabetafterdark.com if you need login assistance OR you can call the office and we can register you for the class and apply the OnAccount Credit for you.

2. Once you login, you will see your OnAccount balance listed under MyAccount HOME. In this example, there is a $100 OnAccount Credit.

3. Select the class you want and add it to your cart.

4. Your OnAccount message will appear at the top of your screen:

“Your account currently shows a credit of $### that can be used toward purchases for your account listed in the cart. The OnAccount Payments will automatically be deducted from your payment amount upon Checkout. To use your credit for another person, contact the office for assistance. Click the Recalculate button to activate your OnAccount Payments.“

5. Press the Recalculate button.

If your OnAccount Credit is more than what is owed, then you will pay nothing and have the balance of the OnAccount Credit.

If your OnAccount Credit is less than what is owed, then you will need to pay the balance of the course fee minus the OnAccount Credit.

6. Press Checkout button to complete the enrollment.

OnAccount Credits

• No caduca
• Se puede usar para cualquier clase Assabet After Dark
• Puede ser transferido a otra persona

Cómo usar su crédito OnAccount

1. Inicie sesión en su cuenta Assabet After Dark. Envíe un correo electrónico a info@assabetafterdark.com si necesita asistencia para iniciar sesión O puede llamar a la oficina y podemos registrarlo para la clase y aplicar el Crédito OnAccount por usted.

2. Una vez que inicie sesión, verá su saldo de OnAccount en MyAccount HOME. En este ejemplo, hay un crédito de $100 en la cuenta.

3. Seleccione la clase que desee y agréguela a su carrito.

4. Su mensaje de OnAccount aparecerá en la parte superior de su pantalla:

“Actualmente, su cuenta muestra un crédito de $ ### que puede usarse para compras para su cuenta que figura en el carrito. Los pagos de OnAccount se deducirán automáticamente del monto de su pago al finalizar la compra. Para usar su crédito para otra persona, comuníquese con la oficina para obtener ayuda. Haga clic en el botón Recalcular para activar sus pagos en cuenta “.

5. Presione el botón Recalcular.

Si su Crédito OnAccount es más de lo que se debe, entonces no pagará nada y tendrá el saldo del Crédito OnAccount.

Si su crédito de OnAccount es inferior a lo que se debe, deberá pagar el saldo de la tarifa del curso menos el crédito de OnAccount.

6. Presione el botón Pagar para completar la inscripción.

If your class is being held on-site:

Plan to arrive 10 minutes before the start time of your class.

On the first night, come to the Assabet Valley Regional Technical High School (215 Fitchburg Street, Marlborough MA 01752). Park in any of the parking lots at the front of the school.

Enter the main entrance of the high school (the doors with the name of the high school overhead).

In the main lobby, once you enter the building, we will have signs and student guides to assist you. Typically, each class gathers in the main lobby or the auditorium the first night. Your instructor will come to meet the entire class at the start time and they will guide you to class.

If you arrive late, please enter the main entrance and then walk straight down the hallway to Assabet After Dark’s main office (E-106). Our staff will help you find your class.

If your class is being held off-site:

A few of our classes are held off-site (sailing, adult ballet, some photography classes). If your class is off-site, refer to your confirmation/receipt email you received for driving directions. The directions are a link within the confirmation email which will open up a PDF.

If you Enroll in a Class that:

• has a Required or Suggested Textbook;
  • You will find a link in your confirmation email with the textbook information.
  • You will need to purchase your textbook from an online bookstore (e.g. Amazon.com) or from a local bookstore
• has a Supply or Material List;
  • You will find a link in your confirmation email with the textbook information.

• is in the Culinary Category;
  • Please bring an apron, dishtowel, and a container for leftovers.

Assabet After Dark Adult Continuing Education will not hold classes on the following dates:

• February 17, 2020 (President’s Day)
• April 20, 2020 (Patriot’s Day)
• May 25, 2020 (Memorial Day)

Occasionally due to unforeseen circumstances Assabet After Dark must cancel a class. Cancelled classes are made up (same day of week and time) by extending the finish date of the course, unless other arrangements are made between the instructor and the class and approved by the director. When day school is cancelled due to snow conditions or other weather or emergency events, evening classes are also cancelled.

Look for the Assabet Valley Regional Technical High School cancellation notice on the stations listed below or on our website. In the event day classes are not cancelled and the weather worsens, if a decision to cancel evening classes is made, it will be relayed to the following television stations by 4:00 PM (if evening classes are going to be held as usual, there will be no notice): WBZ-TV, WCVB-TV, FOX 25-TV.

If the Assabet Valley School District cancels all weekend activities due to inclement weather, the cancellation will be broadcast on TV. However, if the Assabet Valley School District does not cancel weekend activities, your instructor may still decide to cancel class. If class is cancelled, your instructor will notify you via email and the course will be extended one week.

When you register for an Assabet After Dark course, you will receive a receipt/confirmation email as well as any applicable course updates.

If you are NOT receiving these types of emails-

1. Confirm that you provided an accurate email address to our office.
2. Check your Junk and Spam folders.
3. Check your Trash folder.
4. Confirm that the web-interface/app you are using to download and read your emails is working properly.
5. Check your email filters – a filter may be causing emails we have sent you to be automatically deleted or filtered into a Junk or Spam folder.
6. Add the following email addresses to your contacts: registrar@assabetafterdark.com, noreply@xenegrade.net, and info@AssabetAfterDark.com

If you continue to have problems receiving emails from our office, contact your email provider.

View or Download Code of Conduct

General Guidelines

◊ Be Respectful of Others

◊ Avoid Distractions or Disruptions

• Silence all cell phones and communication devices
• Do not hold conversations with others while the class is in progress
• Pay attention to the instructor
• Your presence adds to the learning community in the classroom

◊ Disruptions and unprofessional behavior which may result in expulsion from class and forfeiture of payment include, but are not limited to:

• Physical or verbal abuse, threats, intimidation, sexual harassment, bullying, coercion, and/or other conduct which threatens or endangers the health or safety of any person.
• Physical altercations.
• Attempted or actual theft of and/or damage to personal or public property.
• Violation of federal, state, or local law on premises, including but not limited to the following:
  • Use, possession or distribution of narcotic or other controlled substances
  • Illegal or unauthorized possession of firearms, explosives, other weapons, or dangerous chemicals.
  • Intoxication, use, possession or distribution of alcoholic beverages.
  • Use of tobacco in any form on school property. Tobacco products are defined as any product or substance containing tobacco include smoking and chewing items.